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zipPay pay on your behalf, so you have nothing to pay today. It’s that easy!
You pay zipPay back over time weekly, fortnightly or monthly, whichever suits you best.
How can I get a zipPay account?
You can create an account by using your Facebook, PayPal or email details during checkout at Crazy Sales.
Sign-up takes only seconds and (subject to approval) you can complete your purchase and pay for it later. You can continue to use your zipPay account anywhere that accepts zipPay.
Important: you have to use your own mobile number and email/social media account during the signup process or your application might be negatively affected! Also in case you were wondering: you can only have one (1, uno, einen, less than 2 larger than 0) zipPay account at a time.
Who can apply for zipPay?
Any Australian citizen or permanent resident, who is 18 years or older is eligible for a zipPay application. A good credit history is beneficial and you need to apply with your own phone number and social account.
If you don‘t own a mobile phone number or a Facebook or Paypal account, that means unfortunately you won‘t be able to apply.
In the application process we look at things like your credit score, income stability and if you can pay back the credit. We also check your identity (via Facebook or Paypal) to make sure you are who you say you are. We can’t specifically tell you the exact things we look at, but we hope that gives you an idea on what we base our decisions on.
What are the different types of accounts?
We offer zipPay accounts with 3 different types of credit limits:
All accounts exactly the same except for the differentiation in credit. Our algorithm will automatically decide which maximum limit you will be eligible for based on our minimum criteria evaluated during the application process.
Fees and charges
There are no setup costs and there's no interest ever with zipPay. zipPay allows you to buy now and pay later with flexible repayment options.
At the end of each month you can choose to either:
Pay off your previous months statement balance in full and you’ll avoid paying a $6.00 monthly account fee.
If you need more time to pay, make a payment that suits your budget (a minimum repayment of at least $40 per month is required). A $6.00 monthly account fee will be added to your account for any month you have an outstanding balance, regardless of how many purchases you make.
How do repayments work?
Payments start the month after your first purchase. Payments are taken automatically via direct debit - you don't need to manually transfer money unless you would like to pay down your balance faster, and it doesn't replace your scheduled payment run! Payments are taken on the last day of the month or however you set up your schedule in your wallet. You can set up your repayments to fall monthly, fortnightly or weekly at whatever amount suits (provided this is greater than the monthly minimum of $40). If you decide not to set up an individual schedule, we will take repayments automatically at the end of the next month even.
You can also make additional payments whenever you like via card or BPay. Again, please be aware that your scheduled payment will still be processed even if you make an additional payment outside of schedule!
If your payment fails, we will send you a notification. Simply put some money into your nominated payment method and we will attempt to reprocess payments the following day.
When is my payment usually due?
Payment for your purchases in one calendar month are not due in full until the last day of the calendar month following. For example, for all purchases made in January, a statement will be issued February 1, with the account balance due for payment on the last day of February.
However, if you feel like you'd like to make a payment earlier in that month, you can change the schedule to better suit your needs.
How do I manage my repayment schedule?
Once you've made your first order, your default repayment schedule is set to automatically process $40 at the end of the next month, and every month after that until the balance is 0.
However, you can manually reschedule how much is deducted and how often using the "Scheduled Payments" settings screen accessed from your digital account. Please note that the automatically scheduled transaction will continue to process, even if you make a one off repayment during the month.
To help you keep track of your finances, your monthly statement provides a summary of your zipPay purchases and payments for the past month.
What is the minimum repayment required each month?
The minimum payment required each month is $40 (apart from the month of your first purchase), however you can choose to pay a higher amount if you wish to pay off your balance sooner.
What happens if I am not paying back my funds over time?
On top of the monthly account service fee(of $6), a late fee of $5 may be charged if you do not make the minimum monthly repayment within 3 weeks of your due date, without prior contact with our customer support team, and it may have an effect on your credit score.
Up to 60 days to pay with no fee
zipPay works like an account. For all purchases you make during a month you receive a statement with your closing balance on the 1st day of the following month. You have until the end of the month to pay off your balance for the account to remain fee free.
Here’s an example: If you make your first purchase on the 1st of March for $39, you will receive a statement on the 1st of April with the closing balance of $39 (unless you made more purchases in March) which you need to pay off until the 30th of April in order to not have to pay the account fee of $6.
Should you wish to carry your balance into May, you simply pay a small $6 monthly account fee. No balance - no fee!
Does zipPay view my credit report?
When creating an account, we may perform identity and/or credit checks to verify the customer and their ability to manage payments. These checks are carried out in accordance with the Privacy Acknowledgment which you agree to and which can be accessed at the time you start the application.
Unfortunately it is outside of our hand to delete checks from your Veda file if your application got declined or after you close your account.
Why was my application unsuccessful?
As you are reading this article, unfortunately we were unable to approve you for a Zip account at this stage.
Zip is a provider of credit and as such we need to check a few things to make sure we are being responsible.
We look at things like your credit score, income stability and if you can pay back the credit. We also check your identity via details provided, to make sure you are who you say you are. We aren't able to specify the exact reason as to why you have been declined, but we hope this gives you some idea on how we make a decision.
What we are really passionate about is not saying goodbye to you now, but instead working with you to improve your financial well-being so down the line you will be able to get approved for credit.
Here are a few tips on how to strengthen your credit applications in the future:
1. Consolidate and reduce your debt as much as possible
Reduce the number of your personal loans,credit cards, and avoid unnecessarily high credit card limits or short term high interest loans.
2. Manage your money on a regular basis
Get visibility of your spending by using a budgeting and money management tool like Pocketbook. Pocketbook automatically organises your spending into categories like clothes, groceries and fuel – giving you visibility of how your money is spent and how you can save.
In the future we are hoping to give customers the option to allow customers reapply at a later date.